How can we help?

Fill out the Founders Program application. It takes about 2 minutes. We open spots in waves and email everyone who applies, whether you’re in the current wave or not.

Nothing for 30 days, and we don’t ask for a card. There’s no obligation to buy afterward.

You decide. Founders get the first offer on founding pricing. If GreenPrint isn’t for you, you stop, and you can ask for a copy of your data (see “Can I get a copy of my data?” below).

Spots are limited and open in waves, one group of trades at a time, starting with commercial cleaning. We look for businesses that are up and running and can use GreenPrint in their real day-to-day.

Run real work through GreenPrint and tell us what works, what doesn’t and what’s missing, about once a week. Each round is a short survey or a note sent from inside the app, about 2–5 minutes.

Once you’re accepted, your invite email has a code. Go to app.getgreenprint.app/signup, create your login, and enter the code when it asks. Then you agree to the Pilot Agreement and Privacy Policy and you’re in.

Team members don’t need a code. You invite them from inside GreenPrint and they join from their email.

The “Get set up” card on Today walks you through it: your logo and business details, your services and prices, the checklist for each service, your team, and when invoices are due. Each step ticks itself off when you do it. Most of it can be done in one sitting, and we’ll help on a call if you want.

Yes. Import them from a spreadsheet (CSV). Most scheduling and invoicing apps can export one.

A web browser on any phone, tablet or computer. There’s nothing to download. On a phone you can add GreenPrint to your home screen so it opens like an app and can send notifications (on an iPhone: Share, then Add to Home Screen).

No. You choose what each person can see when you add them (People → Team). Crew see their own visits, checklists and hours, not your money or your other clients.

Every GreenPrint account uses two-step sign-in, because it holds your business’s clients and money. After your password you confirm it’s you with a passkey (Face ID, a fingerprint, Windows Hello or your phone’s screen lock) or a code from an authenticator app. When you set it up you also get ten backup codes. Keep them somewhere safe.

On the sign-in page, choose Forgot password. We email you a link that works once, for one hour. If you’re on a team, your business’s owner can also make you a one-time reset link.

Use one of your backup codes. If you don’t have them, contact us from the email address on your account and we’ll help you get back in.

Inside the app: Help in the left menu (on a phone, tap your picture at the top right). It has a short guide for every part of GreenPrint, from your first job to invoices, your team and settings, and it’s searchable.

Online card payments, texting and a business phone number, payroll, and a live bank feed. Until they are, you record payments by hand (cash, check, Zelle and more), upload a bank statement, and download your team’s hours as a spreadsheet for whoever runs payroll now. Anything that isn’t switched on says so in the app; it’s never faked.

Inside the app, use Send feedback (or Help → Contact us). It includes the page you were on and any error it just hit, so we can find the problem faster. A screenshot helps too.

Your data is kept apart from every other business on GreenPrint, enforced by the database itself, not just the app. Every account uses two-step sign-in, and the database is backed up daily.

You do. We use it only to run GreenPrint for you, and we never sell it. The Privacy Policy has the details.

Yes. Your reports download as spreadsheets any time. If you stop using GreenPrint, you can ask for a copy of everything for 30 days afterward, in common formats (spreadsheets and your original uploaded files). After that we delete it within 60 days.

Email info@e11evenanalytics.com from the address on your account (it’s the address our Privacy Policy names for these requests). We’ll confirm what will be deleted and respond within 30 days.